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IT Support Analyst

Dellent

Oferta Full-time
Tecnologia Porto, PT €1 060 - €1 892/mês mercado Posted 1 week ago
27
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Applications
16/02/2026
Há 1 week ago

Description

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Dellent is a consulting .

Our goal is to help our candidates and consultants to take a step forward in their careers through projects that meet their needs and expectations.

This project is part of the business investment banking and financial services area, and currently has its technological hub in Porto and is working on the development of innovative solutions and support for all operations related to the business.

We are looking for an IT Support Analyst to work in this project in Porto (Hybrid).

Requirements:

  • Between 3 and 6 years of experience;
  • Availability to travel abroad (Paris mostly) for short periods of time, as required (once or twice a year for few days);
  • Working experience in a user support role directly assisting and interacting with clients to address client requests;
  • Experience in conducting training sessions and present functional subjects;
  • Experience organizing/tracking your users relationships and you know how to leverage data to increase client engagement/satisfaction and applications efficiency;
  • Experience with Excel and data manipulation;
  • Experience with SQL;
  • Very good communication in French (C1).

Other Requirements:

  • Good level in English is desirable;
  • Knowledge on SNOW/SUN (nice to have);
  • Able to be quickly us, proactive;
  • Past experience on similar position;
  • Good time management skills to prioritize tasks efficiently;
  • Experience in requirement analysis and client needs assessment;
  • Team spirit, client-oriented spirit and good analyzing skills.

What can you expect from us?

  • Health insurance;
  • A personalized training plan, with a budget to spend on the training and technical books you find necessary;
  • Constant feedback so you can grow professionally;
  • Remote onboarding process;
  • Team events every semester so you can live new adventures;
  • Culture of proximity and transparency.

Your ideas and needs are heard and valued by us!

Apply

If the above sounds like the kind of job opportunity you would want to get involved with, then please do not hesitate to apply here.

You can also explore our content about the job market here.

Weather on start day

Tuesday, 24 de February — Partly cloudy · Max 15° · Min 11° · Rain 3% (0mm) · Wind 13 km/h

Previsão para os dias seguintes

  • Wed, 25 Feb
    Thunderstorm
    Max 15° · Min 12°
  • Thu, 26 Feb
    —
    Max 17° · Min 9°
  • Fri, 27 Feb
    Rain
    Max 14° · Min 9°
  • Sat, 28 Feb
    Partly cloudy
    Max 15° · Min 7°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Tecnologia
Status
—
Location
Porto, PT
Start
16/02/2026
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Salário de Mercado

€1 060 - €1 892/mês