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IT Support (L2)

Adecco Recruitment

Oferta Full-time
Atendimento / Call Center Lisboa €920 - €1 933/mês mercado Posted 17 hours ago
14
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0
Applications
09/03/2026
Há 17 hours ago

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Description

Original View enhanced

Location Lisbon Hybrid (flexible)

Permanent contract with the client

We are looking for a Customer Support L2 professional to join a longterm project within the life sciences, healthcare technology, and laboratory automation sector.

This is a great opportunity for someone who enjoys working in structured environments, supporting business users, and improving operational processes.

Youll be part of an international IT support landscape that underpins critical scientific and healthcarerelated activities, contributing to service stability, documentation quality, and smooth coordination with business teams.

Key Responsibilities

  • Working and handling L1/L2 support tickets through tools.
  • Coordination with business on issue resolutions
  • Good communication and documentation experience.

Required Skills & Experience

  • At leat 4 years of experience handling L1/L2 support tickets.
  • Strong skills in documentation and process standardization.
  • Experience with JSM (Jira Service Management) is a plus.
  • Excellent communication skills, both written and verbal.

Good to Have

  • Previous experience supporting or coordinating infrastructurerelated projects.

Interested?

If youre looking to take part in a growing IT support environment within the life sciences and healthcare technology sector, wed be happy to hear from you.

Send us your CV and lets talk!

Weather on start day

Monday, 9 de March — Rain · Max 13° · Min 10° · Rain 60% (0.9mm) · Wind 20 km/h

Previsão para os dias seguintes

  • Tue, 10 Mar
    Partly cloudy
    Max 16° · Min 10°
  • Wed, 11 Mar
    Partly cloudy
    Max 19° · Min 10°
  • Thu, 12 Mar
    Partly cloudy
    Max 20° · Min 12°
  • Fri, 13 Mar
    Rain
    Max 18° · Min 12°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Atendimento / Call Center
Status
—
Work Model
Hybrid
Location
Lisboa
Start
09/03/2026
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Salário de Mercado

€920 - €1 933/mês