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Network Support Technician | French Speaker

Nonius

Oferta Full-time
Atendimento / Call Center Porto, PT €920 - €2 245/mês mercado Publicado há 21 horas
13
Visualizações
0
Candidaturas
28/02/2026
Há há 21 horas

Descrição

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About

Nonius

Nonius is a leading provider of Guest Technology Solutions for the hospitality industry, serving over 500,000 hotel rooms worldwide.

Our solutions include cloud and edge computing, AI, IoT, networking, and digital guest experiences, helping hotels and other industries enhance their operations and guest satisfaction.

Beyond hospitality, we provide technology for healthcare, maritime, and co-living spaces, integrating with global partners like Samsung, LG, Google, and Apple to drive seamless innovation

Job Description

We are looking for a Network Support Technician to be a part of our NOC team.

You will be responsible for performing excellent customer support through advanced technical knowledge, proactive maintenance, effective communication, efficient task execution, and collaborative problem-solving to achieve high customer satisfaction.

This position is based in the city of Maia in Portugal.

Key Responsibilities

Execute assigned support tickets, tasks, and shifts, ensuring fast and effective resolution.

Professionally handle customer/guest phone calls during assigned shifts.

Resolve complex tickets, collaborating closely with Senior Support or Systems Engineers.

Perform assigned preventive maintenance tasks following defined guidelines and scripts.

Coordinate remote support activities and task execution with field technicians.

Execute assigned project tasks and work orders, ensuring timely completion.

Remotely coordinate project execution with field technicians and subs.

Conduct project handovers, including the preparation of the final technical report.

Ensure full compliance with the Technical Consultancy area and .

Must Have

Technical Course or Diploma in Networks, Electronics, or Computer Engineering.

Fluency in French and English.

Knowledge of network protocols.

Experience in network and telecommunication systems.

Availability to work in shifts.

Nice to Have

Hospitality experience.

Additional languages.

What's great in the job?

Great team of smart people, in a friendly and open culture.

Real responsibilities and autonomy.

Expand your knowledge of various countries and regions.

Great career opportunity in a fast-evolving Technology company.

Contribute to the greater experience of millions of Travellers around the World!

Please submit your application through the following link https://xeniam.odoo.com/jobs/network-support-technician-french-speaker-597

Meteorologia no dia de início

domingo, 1 de março — Parcialmente nublado · Máx 16° · Mín 5° · Chuva 0% (0mm) · Vento 9 km/h

Previsão para os dias seguintes

  • seg, 2 mar
    Aguaceiros
    Máx 14° · Mín 10°
  • ter, 3 mar
    Chuva
    Máx 19° · Mín 9°
  • qua, 4 mar
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    Máx 18° · Mín 9°
  • qui, 5 mar
    Parcialmente nublado
    Máx 13° · Mín 7°

Detalhes

Tipo de listagem
Oferta de emprego
Tipo horário
Full-time
Categoria
Atendimento / Call Center
Estado
—
Localização
Porto, PT
Início
28/02/2026
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Salário de Mercado

€920 - €2 245/mês