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Network Support Technician | French Speaker

Nonius

Oferta Full-time
Atendimento / Call Center Porto, PT €1 667 - €2 290/mês mercado Posted 2 days ago
9
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0
Applications
07/01/2026
Há 2 days ago

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Description

Original View enhanced

About

Nonius

Nonius is a leading provider of Guest Technology Solutions for the hospitality industry, serving over 500,000 hotel rooms worldwide.

Our solutions include cloud and edge computing, AI, IoT, networking, and digital guest experiences, helping hotels and other industries enhance their operations and guest satisfaction.

Beyond hospitality, we provide technology for healthcare, maritime, and co-living spaces, integrating with global partners like Samsung, LG, Google, and Apple to drive seamless innovation.

Job Description

We are looking for a Network Support Technician | French Speaker to be a part of our NOC team.

You will be responsible to perform excellent customer support through advanced technical knowledge, proactive maintenance, effective communication, efficient task execution, and collaborative problem-solving to achieve high customer satisfaction.

This position is based in the city of Maia in Portugal.

Key Responsibilities

Execute assigned support tickets, tasks, and shifts, ensuring fast and effective resolution.

Professionally handle customer/guest phone calls during assigned shifts.

Resolve complex tickets, collaborating closely with Senior Support or Systems Engineers.

Perform assigned preventive maintenance tasks following defined guidelines and scripts.

Coordinate remote support activities and task execution with field technicians.

Execute assigned project tasks and work orders, ensuring timely completion.

Remotely coordinate project execution with field technicians and subs.

Conduct project handovers, including the preparation of the final technical report.

Ensure full compliance with Technical Consultancy and .

Must Have

Technical Course or Diploma in Networks, Electronics, or Computer Engineering.

Fluency in French and English.

Understanding of network protocols.

Experience in network and telecommunication systems.

Availability to work in shifts.

Nice to Have

Passionate about network and telecommunication systems.

Additional languages.

What's great in the job?

Great team of smart people, in a friendly and open culture

Real responsibilities and autonomy

Expand your knowledge of various countries and regions

Great career opportunity in a fast-evolving Technology company

Contribute to the greater experience of millions of Travellers around the World!

Apply Here: https://xeniam.odoo.com/jobs/network-support-technician-french-speaker-94

Weather on start day

Saturday, 10 de January — Showers · Max 13° · Min 6° · Rain 15% (0.4mm) · Wind 7 km/h

Previsão para os dias seguintes

  • Sun, 11 Jan
    Rain
    Max 13° · Min 10°
  • Mon, 12 Jan
    Partly cloudy
    Max 14° · Min 13°
  • Tue, 13 Jan
    Showers
    Max 13° · Min 11°
  • Wed, 14 Jan
    Showers
    Max 13° · Min 10°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Atendimento / Call Center
Status
—
Location
Porto, PT
Start
07/01/2026
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