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Operations Manager

QiBit Portugal

Oferta Full-time
Gestão e Economia Lisboa, PT €1 110 - €1 667/mês mercado Posted 1 day ago
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01/06/2026
Há 1 day ago

Description

We are looking for a Operations Manager to join the team of our client - a reference .

What will be your main tasks and responsibilities?

Manage and coordinate recurring operational activities that are not classified as projects, involving a certain degree of complexity (e.g., reconciliations, batch processes, operational validations)

Oversee and lead the implementation and evolution of service and application monitoring mechanisms

Continuously monitor service quality (SLA/SLO), ensuring adequate levels of availability and performance

Monitor and ensure quality and response times for users, ensuring that tickets are handled in a timely and effective manner

Coordinate incident and problem management, promoting root cause analysis and corrective actions

Manage supplier relationships and ensure the management of operational contracts, including monitoring of SLAs and agreed-upon service levels

Produce and track operational indicators (KPIs) and provide regular reporting to support decision-making

Identify opportunities for continuous improvement and optimization of operational processes

What is required from you?

At least 5 years of experience in IT operations roles

Experience in mission-critical environments (preferably in the financial sector)

Knowledge of service management frameworks (ITIL-preferred)

Experience in vendor and contract management

Strong organizational, prioritization, and operational oversight skills

Sounds like you?

Send us your CV and let's talk!

Candidate-se através do website

Weather on start day

Tuesday, 2 de June — Partly cloudy · Max 22° · Min 17° · Rain 0% (0mm) · Wind 23 km/h

Previsão para os dias seguintes

  • Wed, 3 Jun
    Partly cloudy
    Max 24° · Min 17°
  • Thu, 4 Jun
    Partly cloudy
    Max 23° · Min 17°
  • Fri, 5 Jun
    Partly cloudy
    Max 21° · Min 15°
  • Sat, 6 Jun
    Partly cloudy
    Max 23° · Min 17°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Gestão e Economia
Status
—
Location
Lisboa, PT
Start
01/06/2026
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Salário de Mercado

€1 110 - €1 667/mês