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Descrição
Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
At Concentrix, there’s a real career and personal growth potential.
In fact, about 80% of our managers and leaders have been promoted from within!
That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
What You Will Do
in this role
As a Fashion Support Consultant on our team, you will:
- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users’ demands.
- Log call details onto call management systems and provide response and resolution within SLA.
- Maintain service and product knowledge and expertise associated with applications specific to individual customers.
- Escalate potential service issues initially with Mentor.
To follow all the processes and procedures of the project.
- Understand and comply with administrative duties
Your qualifications
Concentrix is a great match if you:
- Are proficient or bilingual in Portuguese with an advanced level of English or Spanish
- Have customer care skills – ability to listen to and understand the customers’ need
- Can take ownership of, and progress calls to resolution or to escalate call to resolution
- Have excellent communication skills and adaptability
- Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration is a plus
If you feel you don’t check every box, we encourage you to apply anyway.
We'll do our best to match you with the right job, whether it’s this or another role.
What’s in it for you
- 39 hours/week temporary contract: Monday to Friday between 09:00 to 19:00
- 978 euros gross/year + up to 1200 euros gross/year in bonus
- Central office location in Barcelona
- Full paid training on the
- Career development programs, specialized courses, and language classes
Experience the best version of you!
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
If all this feels like the perfect next step in your career journey, we want to hear from you.
Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
Concentrix is an equal opportunity employer
Meteorologia no dia de início
sexta-feira, 26 de dezembro — Condições não especificadas · Máx 9° · Mín -1° · Chuva 0% (0mm) · Vento 8 km/h
Previsão para os dias seguintes
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sáb, 27 dezChuvaMáx 10° · Mín 4°
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dom, 28 dezChuvaMáx 13° · Mín 5°
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seg, 29 dez—Máx 14° · Mín 2°
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ter, 30 dez—Máx 13° · Mín 2°
Detalhes
- Tipo de listagem
- Oferta de emprego
- Tipo horário
- Full-time
- Categoria
- Tecnologia
- Estado
- —
- Salário
- 18 € /hora
- Localização
- Espanha
- Início
- 23/11/2025