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Remote German-speaking Customer Consultant [329-000230-1]

Adecco - Recursos Humanos

Oferta Full-time
Atendimento / Call Center ( Todas as Zonas ) €464 - €1 250/mês mercado Posted 2 days ago
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Applications
20/06/2026
Há 2 days ago

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Description

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Career Opportunity German-speaking Customer Consultant (Retention Line) Location Lisbon (Hybrid or Fully Remote) This role is ideal for candidates with experience in customer retention or sales who are confident handling negotiations and customer objections.

Join an international team in Lisbon and deliver high-quality service while contributing directly to customer loyalty and retention results.

Your Responsibilities Manage inbound calls from existing customers, including cancellation and contract change requests; Apply retention strategies to understand customer objections and reduce churn; Present tailored solutions, offers and commercial alternatives aligned with customer needs; Ensure a consistent, professional and customer-focused experience throughout the interaction.

Your Profile Native or fluent in German; English knowledge is a plus; Previous experience in customer retention or sales roles is mandatory; Strong negotiation skills and target-driven mindset; Experience in a contact center environment; Clear communication skills, resilience and problem-solving ability.

What We Offer

Permanent contract directly with the company; Competitive base salary meal allowance; Monthly German language bonus; Performance, retention and attendance bonuses; Flexible benefits package (Flex-ben); Paid training with guaranteed performance bonus; All necessary equipment provided; Health insurance from day one; Fully remote working model.

Apply now and join a structured project where commercial experience and performance are clearly valued.

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Weather on start day

Monday, 22 de June — Partly cloudy · Max 32° · Min 20° · Rain 3% (0mm) · Wind 10 km/h

Previsão para os dias seguintes

  • Tue, 23 Jun
    Partly cloudy
    Max 36° · Min 21°
  • Wed, 24 Jun
    Showers
    Max 29° · Min 20°
  • Thu, 25 Jun
    Partly cloudy
    Max 27° · Min 17°
  • Fri, 26 Jun
    Partly cloudy
    Max 26° · Min 18°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Atendimento / Call Center
Status
—
Work Model
Remote
Location
( Todas as Zonas )
Start
20/06/2026
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Salário de Mercado

€464 - €1 250/mês