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Remote Italian Speaking Customer Support [329-000162-1]

Adecco - Recursos Humanos

Oferta Full-time
Atendimento / Call Center ( Todas as Zonas ) €495 - €1 290/mês mercado Posted 1 day ago
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18/05/2026
Há 1 day ago

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Description

Career Opportunity Italian-Speaking Technical Support Specialist Location Lisbon (Hybrid or Full Remote) Working Hours Monday to Sunday, between 0700 and 2100 (rotational shifts) Start Date June 19 2026 Your Responsibilities Handle inbound phone calls, chats, and emails from Italian-speaking and English-speaking customers.

Provide technical support (troubleshooting) diagnose issues, resolve problems, and assist users.

Deliver high-quality customer service focused on satisfaction and quick resolution.

Identify customer needs, propose appropriate solutions, and ensure an excellent customer experience.

Contribute to the projects quality, satisfaction, and performance targets.

Profile

Requirements Native or bilingual Italian (C2 level mandatory).

Good command of English (minimum B2).

Comfortable working in a contact-center environment with high call volumes.

Previous experience in technical support, user assistance, troubleshooting, or customer service is a plus.

Empathy, strong communication skills, stress management, and a customer-oriented mindset.

Confident using digital tools and able to follow procedures.

Salary Package & Working Conditions Base salary Language bonus (Italian/English) Performance bonus Meal allowance Flex-benefits Attendance bonus Paid training Full IT equipment provided Working Hours Availability from Monday to Sunday, between 0700 and 2100 (rotational shifts) Health Insurance Multicare health insurance from the very first day Remote Work Outside Portugal After 6 months of employment, up to 3 months of remote work from any EU country If you're looking for a new challenge in an international environment, this opportunity is for you - apply now!

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Weather on start day

Wednesday, 20 de May — Unspecified conditions · Max 31° · Min 12° · Rain 0% (0mm) · Wind 7 km/h

Previsão para os dias seguintes

  • Thu, 21 May
    —
    Max 34° · Min 16°
  • Fri, 22 May
    Partly cloudy
    Max 34° · Min 19°
  • Sat, 23 May
    Partly cloudy
    Max 29° · Min 14°
  • Sun, 24 May
    —
    Max 30° · Min 13°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Atendimento / Call Center
Status
—
Work Model
Remote
Location
( Todas as Zonas )
Start
18/05/2026
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Salário de Mercado

€495 - €1 290/mês