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Retention Customer Support Assistant - German Speaker (M/F/X)

Randstad Portugal

Oferta Full-time Aberto
Atendimento / Call Center 1070-274 Remote, Portugal, Lisboa €920 - €1 667/mês mercado Publicado há 1 mês
123
Visualizações
0
Candidaturas
19/02/2026
Há há 1 mês

Descrição

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Are you fluent in both German and English?Do you have a passion for customer satisfaction and a knack for problem-solving?We are currently recruiting a Customer Support Assistant to join the Retention Line for one of Switzerland's largest telecommunications companies.If you are looking for an opportunity to grow professionally and are ready to take on this challenging role, then we have the perfect opportunity for you!Do you feel up to this challenge?Bring your talent and apply today!

The primary goal of a retention line is to prevent customer churn (i.e., customers leaving the .Agents working in this line are trained to identify the reasons why customers want to cancel and to offer solutions to keep them.Addressing Customer Concerns: They handle customer complaints, service issues, and billing problems.Offering Incentives: They may offer discounts, special promotions, or upgraded services to persuade customers to stay.Building Customer Loyalty: They aim to create positive customer experiences and strengthen customer relationships. excellent communication skills in German and English;solution oriented;Experience in SalesExperience in a call center;strong Commitment for a long term project;good PC skills.

Meteorologia no dia de início

segunda-feira, 13 de abril — Parcialmente nublado · Máx 17° · Mín 11° · Chuva 20% (0.2mm) · Vento 16 km/h

Previsão para os dias seguintes

  • ter, 14 abr
    Aguaceiros
    Máx 19° · Mín 14°
  • qua, 15 abr
    Parcialmente nublado
    Máx 21° · Mín 13°
  • qui, 16 abr
    Parcialmente nublado
    Máx 23° · Mín 12°
  • sex, 17 abr
    Parcialmente nublado
    Máx 24° · Mín 13°

Detalhes

Tipo de listagem
Oferta de emprego
Tipo horário
Full-time
Categoria
Atendimento / Call Center
Estado
Aberto
Localização
1070-274 Remote, Portugal, Lisboa
Início
19/02/2026
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Salário de Mercado

€920 - €1 667/mês