SAP SD Consultant

Descrição

da função/job description

The main tasks and responsibilities will include:

Incident support;

Collect incidents through ticketing system;

Analyze incidents according to priority;

Understand the issue and be able to reproduce the case;

Propose and apply a solution to fix;

In case needed, connect to Headquarter expert teams or development teams for solution Functional & Technical Support requests (how to do … Interface monitoring….);

Collect functional support requests through ticketing system; Identify interface issues between various SAP & non-SAP systems (SupplyOn, Taulia, KDS, Highradius,..) and resolve with the corresponding expert;

Analyze and Answer to the end-user requests;

Small system evolution requests (SAP FI/CO customizing adaptations);

Collect small systems evolution requests;

Analyze the requests and design the solution;

Customize, test and deliver the solution;

Participate to integration test phases

For these tasks, the jobholder will:

Prioritize the topics in connection with SAP FI/SD product responsible in Headquarter;

Validate the solutions with SAP F/SDI product responsible in Headquarter when needed;

Update relevant SAP FI/SD product documentation (customizing dossier,….);

More generally, the jobholder is responsible for the quality of the whole support process and proposes permanent improvements in process or ticketing tools.

Requisitos

/requirements

Requirements - our ideal candidate will have:

Experience in Finance / IT ;

Good understanding of Business Processes in the Finance area (P2P, O2C, T&E);

Basic technical skills: data extraction, files exchanges, SAP database knowledge, interfaces with cloud solutions…;

Ability to understand, navigate within a complex application architecture;

Basic knowledge on SAP FI/SD customizing;

Ability to identify, clarify, reproduce and resolve incidents;

Self-motivated problem solver and quick learner;

Good analytical problem solving and fact-finding skills;

Well-developed written and verbal communication skills;

Customer oriented and team spirit;

Flexibility and capacity to work effectively in a dynamic and changing environment;

Strong relationship building skills, internally within IT and with business users;

Language Skills: Negotiation level in English.

Oferta

/offer

The chance to work in a multicultural environment.

The opportunity to grow your skills and capabilities thanks to our client's learning offer (digital solutions, classroom sessions, certified training....) and career opportunities across the globe.

A hybrid working model, allowing you to combine onsite and offsite work.

A modern office at Parque das Nacoes, well connected to public transportation.

A motivated and fun crew to grow and build and shape the GBS together.

An intense and exciting onboarding experience.

Work in a balanced environment: Beyond the many benefits offered to its employees, joining this team is also the guarantee of a respectable work-life balance.

Our client supports you to work, connect and collaborate more easily and flexibly.

Wherever possible, they foster flexible working arrangements to stimulate innovative thinking.

para se candidatar/to apply

https://www.randstad.pt/empregos/title_location_DTS-2026-178626