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Service Designer

Randstad Portugal

Oferta Full-time Aberto
Design 9050-401 Funchal, Madeira Publicado há 13 horas
2
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0
Candidaturas
17/01/2026
Há há 13 horas

Descrição

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We are currently looking for a Service Designer to join a young and dynamic Product team, based inMadeira (Portugal).The selected candidate will be responsible for designing and improving end-to-end digital servicesand experiences, based on insights obtained through qualitative and quantitative research.

The roleinvolves close collaboration with Product, Design, Technology teams and business stakeholders tosupport strategic decisions grounded in real user needs.

Design and optimize end-to-end services and flows, from discovery through validation anddelivery.Plan and conduct qualitative and quantitative research activities (interviews, usabilitytesting, surveys, desk research, benchmarking).Own end-to-end research streams, defining hypotheses, objectives, methodologies, andsynthesizing actionable insights.Actively influence product strategy and roadmap decisions, translating research insightsinto clear, evidence-based recommendations.Collaborate with Product Managers and Designers to prioritize improvement opportunitiesand new initiatives.Create and maintain service design artifacts (service blueprints, journey maps, personas,ecosystem maps).Ensure proposed solutions consider usability, technical feasibility, business impact, andcompliance.Support solution validation through user testing and results analysis.Contribute to a continuous learning, data-informed, and user-centric culture within theteam.

At least 5 years of proven experience in Service Design and UX Research within digitalenvironments.Strong knowledge of UX research methodologies and Design Thinking.Ability to translate user insights into actionable recommendations for product and business.Experience working in multidisciplinary and international teams, with excellentcommunication skills.Fluent English (written and spoken).

Meteorologia no dia de início

domingo, 18 de janeiro — Condições não especificadas · Máx 17° · Mín 15° · Chuva 75% (3.4mm) · Vento 12 km/h

Previsão para os dias seguintes

  • seg, 19 jan
    Parcialmente nublado
    Máx 18° · Mín 14°
  • ter, 20 jan
    Parcialmente nublado
    Máx 17° · Mín 13°
  • qua, 21 jan
    Parcialmente nublado
    Máx 20° · Mín 15°
  • qui, 22 jan
    Parcialmente nublado
    Máx 20° · Mín 16°

Detalhes

Tipo de listagem
Oferta de emprego
Tipo horário
Full-time
Categoria
Design
Estado
Aberto
Localização
9050-401 Funchal, Madeira
Início
17/01/2026
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