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Service Now: Business Analysts Seniores

Fox IT

Oferta Full-time
Manutenção Lisboa 50 € /dia Posted 3 weeks ago
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Applications
03/02/2026
Há 3 weeks ago

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Este anúncio foi sincronizado a partir da fonte externa Net Empregos para facilitar a pesquisa em OnlyJobs. Podes consultar o anúncio original em www.net-empregos.com.

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Description

Original View enhanced

FOX IT is a Portuguese IT Consulting .

The company values its consultants as their greatest assets and focuses on providing tailored solutions that meet clients' needs.

Committed to fairness and collaboration, FOX IT aims to create long-lasting partnerships that benefit all stakeholders.

The company's mission is to bring innovation and integrity to the IT industry, forging relationships where everyone thrives.

É uma oportunidade de Manutenção aplicacional (suporte à operação, manutenção corretiva, manutenção evolutiva e projetos) para a qual precisamos de um BA de ServiceNow.

Este BA fará a ponte entre o cliente e a equipa de desenvolvimento.

Será uma alocação de longa duração.

Job description

  • Work closely with business stakeholders to identify, analyse, and document requirements in ServiceNow.
  • Analyse existing processes, identifying gaps and opportunities for improvement.
  • Recommend best practices to streamline incident, problem, change, and asset management processes within ServiceNow.
  • Ensure alignment with ITIL framework and organizational policies.
  • Serve as a liaison between business users and ServiceNow development team.
  • 5+ years Hands-on experience in the Business Analyst role on the ServiceNow platform.
  • Good overall knowledge of the ServiceNow Platform.
  • Experienced in ITSM and CSM.
  • Fluent English.
  • Agility is needed, SAFe knowledge is a plus.

Location: Lisboa, Porto, Portugal What we offer:

  • 26 days of vacation
  • 50€ birthday bonus
  • health insurance
  • Training
  • Opportunity to develop your career Take the Leap, Join Us!

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Weather on start day

Wednesday, 25 de February — Unspecified conditions · Max 17° · Min 14° · Rain 25% (0.2mm) · Wind 11 km/h

Previsão para os dias seguintes

  • Thu, 26 Feb
    Showers
    Max 20° · Min 12°
  • Fri, 27 Feb
    Partly cloudy
    Max 17° · Min 12°
  • Sat, 28 Feb
    Partly cloudy
    Max 16° · Min 11°
  • Sun, 1 Mar
    Partly cloudy
    Max 17° · Min 10°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Manutenção
Status
—
Salary
50 € /dia
Location
Lisboa
Start
03/02/2026
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