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Support | Aftersales Assistant - Porto Salvo

Clan

Oferta Full-time
Finanças / Contabilidade Porto Salvo €1 100 - €1 250/mês mercado Posted 6 hours ago
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14/01/2026
Há 6 hours ago

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Description

Original View enhanced

Detalhes da oferta Descrição: We are hiring a Aftersales Assistant for a multinational technological company.

  • O que terás de fazer
  • Support BPO Team
  • Prepare & update Procedure Manuals and communications, SOBs, SAW, SOP to ASC and internal regarding warranties
  • Warranty bill Sanity Check for weekly and monthly closing
  • Support and apply and publish the new Warranty logic from EHQ/ECSO and requests from SSC In house
  • Solve issues with EHQ/ECSO and SSC In house and HQ IT VOC and W VOC
  • Support in new projects (logics or new systems implementation)
  • Monitoring Error codes and Special code applied
  • Contact legal and submit Legal Advices in SELMS regarding Warranty Laws and rules
  • Support ASC with WB invoice and credit note questions & aging follow up
  • Send excel file to BPO with WB Customer information
  • Support and apply and publish new procedures from EHQ/ECSO, SSC In house, Parts W/H
  • Requests from EHQ/ECSO and SSC In house and HQ IT VOC and WVOC
  • Inform ASC - all spare parts price changes - weekly
  • Submit approval - SEIB-PT spare parts purchase order's
  • Prepare and reply Audits as needed
  • Execute Monthly Accrual to deliver to Finance Team
  • Support and check with Finance Team and SVC Network colleagues in case of Budget/accrual
  • Solve issues with Finance Team when Costs are not OK
  • Support to finance depart - Identify the invoice PIC O que precisas de garantir
  • Degree in Finance
  • Preferred Background Knowledge: Controlling (Finance+Admin)
  • K nowledge: Warranties+Parts
  • Excel Expert
  • SAP Intermediate,
  • M anagement skills
  • At least 5 years of experience in a similar role;
  • Fluency in English;
  • Advanced MS Office skills;
  • Strong organizational skills, adaptable to diverse environments and departments;
  • Quick learner, efficient executor, with a creative and solution-oriented mindset;
  • Team player with a supportive approach.

O que te proporcionamos

  • Integrationin a dynamic team;
  • Participationin challenging projects;
  • Hybridwork;
  • Performance bonus;
  • Freeparking;
  • HealthInsurance;
  • Birthdayoff.

Responsabilidades

O que terás de fazer

  • Support BPO Team
  • Prepare & update Procedure Manuals and communications, SOBs, SAW, SOP to ASC and internal regarding warranties
  • Warranty bill Sanity Check for weekly and monthly closing
  • Support and apply and publish the new Warranty logic from EHQ/ECSO and requests from SSC In house
  • Solve issues with EHQ/ECSO and SSC In house and HQ IT VOC and W VOC
  • Support in new projects (logics or new systems implementation)
  • Monitoring Error codes and Special code applied
  • Contact legal and submit Legal Advices in SELMS regarding Warranty Laws and rules
  • Support ASC with WB invoice and credit note questions & aging follow up
  • Send excel file to BPO with WB Customer information
  • Support and apply and publish new procedures from EHQ/ECSO, SSC In house, Parts W/H
  • Requests from EHQ/ECSO and SSC In house and HQ IT VOC and WVOC
  • Inform ASC - all spare parts price changes - weekly
  • Submit approval - SEIB-PT spare parts purchase order's
  • Prepare and reply Audits as needed
  • Execute Monthly Accrual to deliver to Finance Team
  • Support and check with Finance Team and SVC Network colleagues in case of Budget/accrual
  • Solve issues with Finance Team when Costs are not OK
  • Support to finance depart - Identify the invoice PIC Requisitos O que precisas de garantir
  • Degree in Finance
  • Preferred Background Knowledge: Controlling (Finance+Admin)
  • K nowledge: Warranties+Parts
  • Excel Expert
  • SAP Intermediate,
  • M anagement skills
  • At least 5 years of experience in a similar role;
  • Fluency in English;
  • Advanced MS Office skills;
  • Strong organizational skills, adaptable to diverse environments and departments;
  • Quick learner, efficient executor, with a creative and solution-oriented mindset;
  • Team player with a supportive approach.

Condições O que te proporcionamos

  • Integrationin a dynamic team;
  • Participationin challenging projects;
  • Hybridwork;
  • Performance bonus;
  • Freeparking;
  • HealthInsurance;
  • Birthdayoff.

Weather on start day

Wednesday, 14 de January — Partly cloudy · Max 14° · Min 9° · Rain 53% (0mm) · Wind 17 km/h

Previsão para os dias seguintes

  • Thu, 15 Jan
    Showers
    Max 14° · Min 9°
  • Fri, 16 Jan
    Showers
    Max 12° · Min 8°
  • Sat, 17 Jan
    Partly cloudy
    Max 11° · Min 6°
  • Sun, 18 Jan
    Partly cloudy
    Max 12° · Min 5°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Finanças / Contabilidade
Status
—
Work Model
Hybrid
Location
Porto Salvo
Start
14/01/2026
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