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Descrição
Detalhes da oferta Descrição: We are hiring a Aftersales Assistant for a multinational technological company.
- O que terás de fazer
- Support BPO Team
- Prepare & update Procedure Manuals and communications, SOBs, SAW, SOP to ASC and internal regarding warranties
- Warranty bill Sanity Check for weekly and monthly closing
- Support and apply and publish the new Warranty logic from EHQ/ECSO and requests from SSC In house
- Solve issues with EHQ/ECSO and SSC In house and HQ IT VOC and W VOC
- Support in new projects (logics or new systems implementation)
- Monitoring Error codes and Special code applied
- Contact legal and submit Legal Advices in SELMS regarding Warranty Laws and rules
- Support ASC with WB invoice and credit note questions & aging follow up
- Send excel file to BPO with WB Customer information
- Support and apply and publish new procedures from EHQ/ECSO, SSC In house, Parts W/H
- Requests from EHQ/ECSO and SSC In house and HQ IT VOC and WVOC
- Inform ASC - all spare parts price changes - weekly
- Submit approval - SEIB-PT spare parts purchase order's
- Prepare and reply Audits as needed
- Execute Monthly Accrual to deliver to Finance Team
- Support and check with Finance Team and SVC Network colleagues in case of Budget/accrual
- Solve issues with Finance Team when Costs are not OK
- Support to finance depart - Identify the invoice PIC O que precisas de garantir
- Degree in Finance
- Preferred Background Knowledge: Controlling (Finance+Admin)
- K nowledge: Warranties+Parts
- Excel Expert
- SAP Intermediate,
- M anagement skills
- At least 5 years of experience in a similar role;
- Fluency in English;
- Advanced MS Office skills;
- Strong organizational skills, adaptable to diverse environments and departments;
- Quick learner, efficient executor, with a creative and solution-oriented mindset;
- Team player with a supportive approach.
O que te proporcionamos
- Integrationin a dynamic team;
- Participationin challenging projects;
- Hybridwork;
- Performance bonus;
- Freeparking;
- HealthInsurance;
- Birthdayoff.
Responsabilidades
O que terás de fazer
- Support BPO Team
- Prepare & update Procedure Manuals and communications, SOBs, SAW, SOP to ASC and internal regarding warranties
- Warranty bill Sanity Check for weekly and monthly closing
- Support and apply and publish the new Warranty logic from EHQ/ECSO and requests from SSC In house
- Solve issues with EHQ/ECSO and SSC In house and HQ IT VOC and W VOC
- Support in new projects (logics or new systems implementation)
- Monitoring Error codes and Special code applied
- Contact legal and submit Legal Advices in SELMS regarding Warranty Laws and rules
- Support ASC with WB invoice and credit note questions & aging follow up
- Send excel file to BPO with WB Customer information
- Support and apply and publish new procedures from EHQ/ECSO, SSC In house, Parts W/H
- Requests from EHQ/ECSO and SSC In house and HQ IT VOC and WVOC
- Inform ASC - all spare parts price changes - weekly
- Submit approval - SEIB-PT spare parts purchase order's
- Prepare and reply Audits as needed
- Execute Monthly Accrual to deliver to Finance Team
- Support and check with Finance Team and SVC Network colleagues in case of Budget/accrual
- Solve issues with Finance Team when Costs are not OK
- Support to finance depart - Identify the invoice PIC Requisitos O que precisas de garantir
- Degree in Finance
- Preferred Background Knowledge: Controlling (Finance+Admin)
- K nowledge: Warranties+Parts
- Excel Expert
- SAP Intermediate,
- M anagement skills
- At least 5 years of experience in a similar role;
- Fluency in English;
- Advanced MS Office skills;
- Strong organizational skills, adaptable to diverse environments and departments;
- Quick learner, efficient executor, with a creative and solution-oriented mindset;
- Team player with a supportive approach.
Condições O que te proporcionamos
- Integrationin a dynamic team;
- Participationin challenging projects;
- Hybridwork;
- Performance bonus;
- Freeparking;
- HealthInsurance;
- Birthdayoff.
Meteorologia no dia de início
quarta-feira, 14 de janeiro — Parcialmente nublado · Máx 14° · Mín 9° · Chuva 53% (0mm) · Vento 17 km/h
Previsão para os dias seguintes
-
qui, 15 janAguaceirosMáx 14° · Mín 9°
-
sex, 16 janAguaceirosMáx 12° · Mín 8°
-
sáb, 17 janParcialmente nubladoMáx 11° · Mín 6°
-
dom, 18 janParcialmente nubladoMáx 12° · Mín 5°
Detalhes
- Tipo de listagem
- Oferta de emprego
- Tipo horário
- Full-time
- Categoria
- Finanças / Contabilidade
- Estado
- —
- Modelo trabalho
- Híbrido
- Localização
- Porto Salvo
- Início
- 14/01/2026