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Support | Aftersales Assistant

Clan

Oferta Full-time
Finanças / Contabilidade Porto Salvo 15 000 € /mês Publicado há 5 horas
7
Visualizações
0
Candidaturas
15/01/2026
Há há 5 horas

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Descrição

Original Ver aprimorada

Descrição

We are hiring a Aftersales Assistant for a multinational technological company.

Responsabilidades

  • Support BPO Team
  • Prepare & update Procedure Manuals and communications, SOBs, SAW, SOP to ASC and internal regarding warranties
  • Warranty bill Sanity Check for weekly and monthly closing
  • Support and apply and publish the new Warranty logic from EHQ/ECSO and requests from SSC In house
  • Solve issues with EHQ/ECSO and SSC In house and HQ IT VOC and W VOC
  • Support in new projects (logics or new systems implementation)
  • Monitoring Error codes and Special code applied
  • Contact legal and submit Legal Advices in SELMS regarding Warranty Laws and rules
  • Support ASC with WB invoice and credit note questions & aging follow up
  • Send excel file to BPO with WB Customer information
  • Support and apply and publish new procedures from EHQ/ECSO, SSC In house, Parts W/H
  • Requests from EHQ/ECSO and SSC In house and HQ IT VOC and WVOC
  • Inform ASC - all spare parts price changes - weekly
  • Submit approval - SEIB-PT spare parts purchase order's
  • Prepare and reply Audits as needed
  • Execute Monthly Accrual to deliver to Finance Team
  • Support and check with Finance Team and SVC Network colleagues in case of Budget/accrual
  • Solve issues with Finance Team when Costs are not OK
  • Support to finance depart - Identify the invoice PIC

Requisitos

  • Degree in Finance
  • Preferred Background Knowledge: Controlling (Finance+Admin)
  • K nowledge: Warranties+Parts
  • Excel Expert
  • SAP Intermediate,
  • M anagement skills
  • At least 5 years of experience in a similar role;
  • Fluency in English;
  • Advanced MS Office skills;
  • Strong organizational skills, adaptable to diverse environments and departments;
  • Quick learner, efficient executor, with a creative and solution-oriented mindset;
  • Team player with a supportive approach.

Condições

  • Integrationin a dynamic team;
  • Participationin challenging projects;
  • Hybridwork;
  • Performance bonus;
  • Freeparking;
  • HealthInsurance;
  • Birthdayoff.

Meteorologia no dia de início

quinta-feira, 15 de janeiro — Aguaceiros · Máx 14° · Mín 9° · Chuva 100% (7.4mm) · Vento 19 km/h

Previsão para os dias seguintes

  • sex, 16 jan
    Trovoada
    Máx 12° · Mín 8°
  • sáb, 17 jan
    Aguaceiros
    Máx 12° · Mín 7°
  • dom, 18 jan
    Parcialmente nublado
    Máx 13° · Mín 6°
  • seg, 19 jan
    Parcialmente nublado
    Máx 14° · Mín 9°

Detalhes

Tipo de listagem
Oferta de emprego
Tipo horário
Full-time
Categoria
Finanças / Contabilidade
Estado
—
Modelo trabalho
Híbrido
Salário
15 000 € /mês
Localização
Porto Salvo
Início
15/01/2026
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