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Tech support analyst – Hybrid (Porto)

Match Profiler

Oferta Full-time
Tecnologia Porto €980 - €1 838/mês mercado Publicado há 1 mês
125
Visualizações
0
Candidaturas
22/02/2026
Há há 1 mês

Descrição

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Match Profiler is an Information Systems consultancy with over 25 years of experience in the national and international technology market.

We believe in challenging and motivating projects, driven by multidisciplinary and agile teams - and we are looking for those who want to grow with us.

With a close-knit approach, we develop solutions that drive business growth with innovation, trust and security.

If you aspire to a career that challenges you daily and allows you to make a real impact - this opportunity is for you.

We are currently strengthening the team of one of our clients with the following profile:

Tech support analyst – Hybrid (Porto)

What we are looking for

Hard skills

Must have

  • Experience in production/support role for software or IT systems
  • Openness to evolving technical skills in .NET or Python development
  • Log analysis and troubleshooting
  • Experience with incident response processes and stakeholder communication
  • Familiarity with ITIL-aligned processes is a plus
  • Proficiency with monitoring, logging, and incident tracking tools
  • Understanding of software delivery life cycle and agile methodologies

Nice to have

  • Knowledge in Digital AI products (XLDeploy and XLRelease)
  • Log analysis and troubleshooting using Elasticsearch/Kibana
  • Knowledge in Agile framework
  • Basic knowledge in Power BI Dashboards.
  • Hands on experience on Git and branches strategies

Soft skills

  • Good communication
  • Team spirit
  • Proactivity
  • Time management

What we have to offer

  • Careful onboarding and close support from day one.
  • Continuous feedback aligned with your professional goals.
  • An accessible and collaborative team ready to support each individual's journey.
  • A close-knit environment where idea sharing and personal development are valued.
  • Access to a network of partnerships offering exclusive discounts on health, wellness, travel, culture, gastronomy, leisure and much more.
  • Social events and initiatives that strengthen team spirit.

Meteorologia no dia de início

terça-feira, 21 de abril — Aguaceiros · Máx 22° · Mín 14° · Chuva 73% (0.5mm) · Vento 19 km/h

Previsão para os dias seguintes

  • qua, 22 abr
    Parcialmente nublado
    Máx 18° · Mín 13°
  • qui, 23 abr
    Parcialmente nublado
    Máx 18° · Mín 11°
  • sex, 24 abr
    —
    Máx 18° · Mín 14°
  • sáb, 25 abr
    —
    Máx 19° · Mín 13°

Detalhes

Tipo de listagem
Oferta de emprego
Tipo horário
Full-time
Categoria
Tecnologia
Estado
—
Localização
Porto
Início
22/02/2026
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Salário de Mercado

€980 - €1 838/mês