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Tech support analyst – Hybrid (Porto)

Match Profiler

Oferta Full-time
Tecnologia Porto €980 - €1 838/mês mercado Posted 1 month ago
125
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Applications
22/02/2026
Há 1 month ago

Description

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Match Profiler is an Information Systems consultancy with over 25 years of experience in the national and international technology market.

We believe in challenging and motivating projects, driven by multidisciplinary and agile teams - and we are looking for those who want to grow with us.

With a close-knit approach, we develop solutions that drive business growth with innovation, trust and security.

If you aspire to a career that challenges you daily and allows you to make a real impact - this opportunity is for you.

We are currently strengthening the team of one of our clients with the following profile:

Tech support analyst – Hybrid (Porto)

What we are looking for

Hard skills

Must have

  • Experience in production/support role for software or IT systems
  • Openness to evolving technical skills in .NET or Python development
  • Log analysis and troubleshooting
  • Experience with incident response processes and stakeholder communication
  • Familiarity with ITIL-aligned processes is a plus
  • Proficiency with monitoring, logging, and incident tracking tools
  • Understanding of software delivery life cycle and agile methodologies

Nice to have

  • Knowledge in Digital AI products (XLDeploy and XLRelease)
  • Log analysis and troubleshooting using Elasticsearch/Kibana
  • Knowledge in Agile framework
  • Basic knowledge in Power BI Dashboards.
  • Hands on experience on Git and branches strategies

Soft skills

  • Good communication
  • Team spirit
  • Proactivity
  • Time management

What we have to offer

  • Careful onboarding and close support from day one.
  • Continuous feedback aligned with your professional goals.
  • An accessible and collaborative team ready to support each individual's journey.
  • A close-knit environment where idea sharing and personal development are valued.
  • Access to a network of partnerships offering exclusive discounts on health, wellness, travel, culture, gastronomy, leisure and much more.
  • Social events and initiatives that strengthen team spirit.

Weather on start day

Tuesday, 21 de April — Partly cloudy · Max 23° · Min 14° · Rain 58% (0.1mm) · Wind 21 km/h

Previsão para os dias seguintes

  • Wed, 22 Apr
    Partly cloudy
    Max 17° · Min 12°
  • Thu, 23 Apr
    Partly cloudy
    Max 19° · Min 10°
  • Fri, 24 Apr
    Partly cloudy
    Max 18° · Min 13°
  • Sat, 25 Apr
    —
    Max 19° · Min 12°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Tecnologia
Status
—
Location
Porto
Start
22/02/2026
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Salário de Mercado

€980 - €1 838/mês