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Technical Support Specialist with German in Lisbon

Recruityard

Oferta Full-time
Atendimento / Call Center Lisboa €1 631 - €2 290/mês mercado Posted 7 hours ago
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Applications
14/01/2026
Há 7 hours ago

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Description

Enhanced version View original →

📋 Descrição da Função

We are currently looking for German-speaking Tier 1 Technical Support Specialist to join our growing support team in Lisbon.

This is an exciting opportunity for someone who enjoys problem-solving and providing excellent customer service. The role involves handling technical issues, troubleshooting problems, and assisting customers with their queries via phone or email.

🎯 Responsabilidades

  • Handle incoming calls from customers seeking technical assistance.
  • Troubleshoot software and hardware issues reported by customers.
  • Provide clear and concise solutions to common technical problems.
  • Document customer interactions for future reference and improvement of processes.
  • Maintain a positive, professional demeanor during all interactions with customers.

📋 Requisitos

  • Fluency in German (native level preferred).
  • Excellent communication skills, both written and verbal.
  • Basic knowledge of computer systems and troubleshooting techniques.
  • Ability to work independently as well as part of a team.
  • Strong problem-solving and analytical skills.
  • Customer service orientation with the ability to remain calm under pressure.

💰 Condições

Horários

Full-time position available, with flexible working hours within Lisbon Area. Hybrid model is preferred but not mandatory.

Salário

Competitive salary package based on experience and qualifications.

Benefícios

  • Health insurance coverage.
  • Professional development opportunities.
  • Flexible work schedule.
  • Opportunities for career growth within the company.

Please note that all applications should include a cover letter, resume, and references.

This description was automatically enhanced by AI for better readability, maintaining all original information.

Weather on start day

Wednesday, 14 de January — Unspecified conditions · Max 15° · Min 10° · Rain 20% (0.3mm) · Wind 12 km/h

Previsão para os dias seguintes

  • Thu, 15 Jan
    Rain
    Max 15° · Min 9°
  • Fri, 16 Jan
    Thunderstorm
    Max 13° · Min 9°
  • Sat, 17 Jan
    Partly cloudy
    Max 13° · Min 8°
  • Sun, 18 Jan
    Partly cloudy
    Max 12° · Min 7°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Atendimento / Call Center
Status
—
Work Model
Hybrid
Location
Lisboa
Start
14/01/2026
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