Back
Jobs › Technical Support with Italian - Remote in Portugal
R

Technical Support with Italian - Remote in Portugal

Recruityard

Oferta Full-time
Tecnologia Rua Virginia de Passos, Sao Bras de Alportel, Faro, Portugal, 8150-114, Remote €925 - €1 864/mês mercado Posted 1 day ago
9
Views
0
Applications
11/05/2026
Há 1 day ago

Anúncio republicado automaticamente

Este anúncio foi sincronizado a partir da fonte externa Emprego Sapo para facilitar a pesquisa em OnlyJobs. Podes consultar o anúncio original em emprego.sapo.pt.

És responsável por esta oferta? Contacta a nossa equipa para reclamar a conta da empresa e gerir os anúncios oficiais diretamente na plataforma.

Description

Esta é uma posição remota.

Location: Remote in Portugal

Workload:

Position Overview

We are currently looking for Italian-speaking Technical Support Agents to join a growing support team.

This is an exciting opportunity to provide technical assistance to users of a global technology platform.

If you're tech-savvy, sales-oriented, and fluent in Italian and English, this role could be your next big move.

Main Responsibilities

  • Provide remote technical support to users via chat, phone, and email.
  • Guide customers through technical troubleshooting, setup, and feature navigation.
  • Offer pre- and post-sales technical support to help users maximize platform benefits.
  • Handle inquiries about software bugs, system performance, and functionality.
  • Escalate unresolved issues to higher-tier support when necessary.
  • Document all interactions and resolutions in the system.
  • Ensure timely, clear, and customer-focused communication.

Candidate Profile

  • Fluency in Italian and English (mandatory).
  • Solid sales experience and strong communication skills.
  • Tech-savvy with the ability to learn new systems and tools quickly.
  • Customer-oriented mindset with strong problem-solving abilities.
  • Prior experience in technical support is highly valued but not required.

Work - rotating shifts (07h to 21h, including weekends).

Compensation & Benefits Package

  • Basic Salary: EUR 920.00 gross/month
  • Performance Bonus (up to): EUR 360.00/month
  • Language Allowance (Italian+ English): EUR 250.00/month
  • Meal Allowance of EUR 10.20 per day worked
  • Assiduity Allowance: EUR 110.00/month
  • Flex Work Allowance: EUR 60.00/month
  • Full training provided and paid.

Bonus and allowances vary depending on attendance and performance.

Why Apply?

  • Join a fast-growing and reputable .
  • Work fully remotely from anywhere in Portugal.
  • Support a global tech brand with a dynamic and collaborative team.
  • Receive extensive training and real opportunities for career growth.
  • Enjoy a competitive salary and attractive benefits package.

If you're fluent in Italian, tech-savvy, and eager to help customers solve problems while working from home — we’d love to hear from you!

By applying, you are giving your GDPR consent for your CV and personal details to be processed for recruitment purposes.

Weather on start day

Tuesday, 12 de May — Thunderstorm · Max 19° · Min 15° · Rain 98% (7.4mm) · Wind 17 km/h

Previsão para os dias seguintes

  • Wed, 13 May
    —
    Max 19° · Min 14°
  • Thu, 14 May
    Partly cloudy
    Max 21° · Min 13°
  • Fri, 15 May
    Partly cloudy
    Max 22° · Min 14°
  • Sat, 16 May
    Partly cloudy
    Max 21° · Min 13°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Tecnologia
Status
—
Schedule
</p>
Location
Rua Virginia de Passos, Sao Bras de Alportel, Faro, Portugal, 8150-114, Remote
Start
11/05/2026
Share on X Share on LinkedIn ☆ Log in to save favorites

Salário de Mercado

€925 - €1 864/mês