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Technical Support with Italian - Remote in Portugal

Recruityard

Oferta Full-time
Tecnologia ( Todas as Zonas ) €1 100 - €1 760/mês mercado Posted 12 hours ago
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Applications
27/03/2026
Há 12 hours ago

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Description

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Location: Remote in Portugal Workload: Position Overview We are currently looking for Italian-speaking Technical Support Agents to join a growing support team.

This is an exciting opportunity to provide technical assistance to users of a global technology platform.

If you're tech-savvy, sales-oriented, and fluent in Italian and English, this role could be your next big move.

Main Responsibilities - Provide remote technical support to users via chat, phone, and email.

  • Guide customers through technical troubleshooting, setup, and feature navigation.
  • Offer pre- and post-sales technical support to help users maximize platform benefits.
  • Handle inquiries about software bugs, system performance, and functionality.
  • Escalate unresolved issues to higher-tier support when necessary.
  • Document all interactions and resolutions in the system.
  • Ensure timely, clear, and customer-focused communication.

Candidate Profile - Fluency in Italian and English (mandatory).

  • Solid sales experience and strong communication skills.
  • Tech-savvy with the ability to learn new systems and tools quickly.
  • Customer-oriented mindset with strong problem-solving abilities.
  • Prior experience in technical support is highly valued but not required.

Work Compensation & Benefits Package - Basic Salary: EUR 920.00 gross/month - Performance Bonus (up to): EUR 360.00/month - Language Allowance (Italian English): EUR 250.00/month - Meal Allowance of EUR 10.20 per day worked - Assiduity Allowance: EUR 110.00/month - Flex Work Allowance: EUR 60.00/month - Full training provided and paid.

Bonus and allowances vary depending on attendance and performance.

Why Apply?

  • Join a fast-growing and reputable .
  • Work fully remotely from anywhere in Portugal.
  • Support a global tech brand with a dynamic and collaborative team.
  • Receive extensive training and real opportunities for career growth.
  • Enjoy a competitive salary and attractive benefits package.

If you're fluent in Italian, tech-savvy, and eager to help customers solve problems while working from home - we'd love to hear from you!

By applying, you are giving your GDPR consent for your CV and personal details to be processed for recruitment purposes.

Clique aqui para se candidatar!

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Weather on start day

Friday, 27 de March — Partly cloudy · Max 23° · Min 10° · Rain 0% (0mm) · Wind 18 km/h

Previsão para os dias seguintes

  • Sat, 28 Mar
    Clear sky
    Max 22° · Min 10°
  • Sun, 29 Mar
    Partly cloudy
    Max 20° · Min 9°
  • Mon, 30 Mar
    Partly cloudy
    Max 23° · Min 10°
  • Tue, 31 Mar
    Clear sky
    Max 25° · Min 11°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Tecnologia
Status
—
Schedule
- rotating shifts (07h to 21h, including weekends)
Location
( Todas as Zonas )
Start
27/03/2026
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Salário de Mercado

€1 100 - €1 760/mês