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Description
Are you deeply enthusiastic about the automotive sector?
Are you fluent in Dutch and possess a strong command of English?Do you find fulfillment in assisting others and boast a track record in customer support?This exclusive chance with a thriving .
Your role:managing incoming claims submitted by customers who have purchased vehicles internationally;assessing claims submitted by individual buyers for eligibility, using internal resources and evidence provided by buyers;monitoring open claims that require additional information to reach a resolution (such as missing details from buyers or supplementary information from the selling country);overseeing cases scheduled for closure that involve payment to the buyer or necessitate final settlement;furnishing comprehensive responses to buyers regarding case resolutions, based on evidence and internal evaluations performed during the claims assessment;communication with buyers will primarily occur via email;ensuring all aforementioned tasks are executed and monitored in a prompt manner, upholding commitments and deadlines.
Your skills:high school diploma (mandatory);call center experience (mandatory);fluent level of Dutch;advanced English (C1);resilience and commitment to the project;customer focus;customer orientation,
Weather on start day
Friday, 19 de June — Partly cloudy · Max 28° · Min 17° · Rain 0% (0mm) · Wind 17 km/h
Previsão para os dias seguintes
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Sat, 20 JunPartly cloudyMax 30° · Min 19°
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Sun, 21 JunPartly cloudyMax 31° · Min 20°
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Mon, 22 JunPartly cloudyMax 29° · Min 21°
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Tue, 23 JunPartly cloudyMax 34° · Min 21°
Detalhes
- Listing type
- Job Offer
- Schedule Type
- Full-time
- Category
- Atendimento / Call Center
- Status
- —
- Location
- 2725-234 Lisbon (hybrid), Lisboa
- Start
- 18/06/2026
Salário de Mercado
€464 - €1 250/mês