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Content Moderation in Dutch - social media (M/F/X)

Randstad Portugal

Oferta Full-time
Atendimento / Call Center Porto €920 - €1 667/mês mercado Posted 10 hours ago
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08/04/2026
Há 10 hours ago

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Description

A Randstad é a .

Trabalhamos diariamente para encontrar as melhores oportunidades para os nossos candidatos, ajudando-os a alcançar o seu verdadeiro potencial.

Queremos criar um impacto positivo na sociedade, proporcionando oportunidades equitativas para todas as pessoas, mente da sua origem, e ajudando-as a manterem-se relevantes num mundo do trabalho em constante mudança.

As a Customer Support Representative, you will provide support to ByteDance users via inbound and outbound calls.

Your responsibilities will include understanding, reviewing, and resolving issues related to the company's e-commerce platform, as well as escalating cases when necessary. descrição da função/job description Key Responsibilities: Handle both inbound and outbound calls.

Investigate and resolve issues that are reported by buyers/sellers/customers/creators such as checking order and logistics status.

Review the reported issues within agreed turnaround times and standards of quality.

Escalate issues to the company in accordance with its procedures. requisitos/requirements Requirements: Dutch C2 level English B2 level Have strong moderation skills, verbal and written communication skills and rational decision making with local market expertise.

Have strong understanding of e-commerce.

Capable of coping with peaks in queue volumes during promotion seasons.

Have strong customer service skills, verbal and written communication skills and empathy, rational decision making. oferta/offer What we offer: Base salary paid in 14 months: 1000?

Complexity Bonus paid in 11 months: 100?

Meal Allowance (net) : 7.23? per working day Transport allowance: 20? per month 6-month contract Schedules: Monday to Sunday - 07:00 to 23:00 (rotative shifts) Days Off - 2 Rotative days At a later date: 24/7 - Monday to Sunday (rotative shifts) Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience.

We are committed to ensuring that our recruitment and hiring process meets the needs of all people.

If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know. para se candidatar/to apply https://www.randstad.pt/empregos/title_location_OTS-2026-176321 Partilhar #my_centered_buttons { display: flex; justify-content: center; } Guardar Oferta  Receber Alertas por Email  Comunicar Problema / Queixa

Weather on start day

Wednesday, 8 de April — Showers · Max 13° · Min 9° · Rain 53% (5.6mm) · Wind 9 km/h

Previsão para os dias seguintes

  • Thu, 9 Apr
    —
    Max 24° · Min 10°
  • Fri, 10 Apr
    Partly cloudy
    Max 25° · Min 13°
  • Sat, 11 Apr
    Partly cloudy
    Max 13° · Min 10°
  • Sun, 12 Apr
    Showers
    Max 14° · Min 9°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Atendimento / Call Center
Status
—
Location
Porto
Start
08/04/2026
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Salário de Mercado

€920 - €1 667/mês