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Description
Want to join the support team for one of the world's largest social media platforms?
If you're a fluent Polish speaker with a knack for solving problems, we want to meet you!
Your responsibilities:Handle both inbound and outbound calls.
Investigate and resolve issues that are reported by buyers/sellers/customers/creators such as checking order and logistics status.Review the reported issues within agreed turnaround times and standards of quality.Escalate issues to the .
What you need to succeed:Polish (C2) and English (B2) proficiency.Solid understanding of e-commerce.Ability to make logical decisions.Strong communication and empathy skills to handle different types of users.Availability to work rotating shifts.
Weather on start day
Friday, 19 de June — Unspecified conditions · Max 22° · Min 16° · Rain 0% (0mm) · Wind 15 km/h
Previsão para os dias seguintes
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Sat, 20 Jun—Max 23° · Min 16°
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Sun, 21 JunPartly cloudyMax 23° · Min 17°
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Mon, 22 JunPartly cloudyMax 25° · Min 18°
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Tue, 23 JunPartly cloudyMax 31° · Min 20°
Detalhes
- Listing type
- Job Offer
- Schedule Type
- Full-time
- Category
- Atendimento / Call Center
- Status
- —
- Location
- 4100-467 Lisbon, Porto
- Start
- 16/06/2026
Salário de Mercado
€464 - €1 250/mês