Descrição
Are you fluent in German?Are you passionate about delivering exceptional customer experiences?
Do you thrive in a dynamic and global environment?Join our team to support a globally recognized name in the automotive industry, celebrated for its commitment to quality, innovation, and customer satisfaction.As a Customer Support Agent, you’ll play a key role in ensuring a great relationship between the , meeting high standards for quality, efficiency, and customer journey enhancement.
Respond to customer inquiries via phone, chat, and email, representing the client with professionalism and enthusiasm.Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.Collaborate with colleagues to enhance the overall customer experience.Stay updated on the client’s latest offers, policies, and services to provide customers with accurate and timely information.Exhibit warmth and enthusiasm in every customer interaction.
Fluency in German and proficiency in English, both written and spoken.Previous experience in a call center environment (preferred).High school diploma or equivalent; higher education degree is a plus.Knowledge of technical troubleshooting methods (a bonus).
Meteorologia no dia de início
quarta-feira, 17 de junho — Parcialmente nublado · Máx 31° · Mín 18° · Chuva 0% (0mm) · Vento 19 km/h
Previsão para os dias seguintes
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qui, 18 junParcialmente nubladoMáx 30° · Mín 18°
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sex, 19 junParcialmente nubladoMáx 30° · Mín 17°
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sáb, 20 junParcialmente nubladoMáx 29° · Mín 19°
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dom, 21 junParcialmente nubladoMáx 32° · Mín 19°
Detalhes
- Tipo de listagem
- Oferta de emprego
- Tipo horário
- Full-time
- Categoria
- Atendimento / Call Center
- Estado
- Aberto
- Localização
- 1990-203 Braga Or Remote (work From Home), Lisboa
- Início
- 14/06/2026
Salário de Mercado
€464 - €1 250/mês