Description
Are you fluent in German?Are you passionate about delivering exceptional customer experiences?
Do you thrive in a dynamic and global environment?Join our team to support a globally recognized name in the automotive industry, celebrated for its commitment to quality, innovation, and customer satisfaction.As a Customer Support Agent, you’ll play a key role in ensuring a great relationship between the , meeting high standards for quality, efficiency, and customer journey enhancement.
Respond to customer inquiries via phone, chat, and email, representing the client with professionalism and enthusiasm.Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.Collaborate with colleagues to enhance the overall customer experience.Stay updated on the client’s latest offers, policies, and services to provide customers with accurate and timely information.Exhibit warmth and enthusiasm in every customer interaction.
Fluency in German and proficiency in English, both written and spoken.Previous experience in a call center environment (preferred).High school diploma or equivalent; higher education degree is a plus.Knowledge of technical troubleshooting methods (a bonus).
Weather on start day
Friday, 19 de June — Partly cloudy · Max 28° · Min 17° · Rain 0% (0mm) · Wind 17 km/h
Previsão para os dias seguintes
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Sat, 20 JunPartly cloudyMax 30° · Min 19°
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Sun, 21 JunPartly cloudyMax 31° · Min 20°
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Mon, 22 JunPartly cloudyMax 29° · Min 21°
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Tue, 23 JunPartly cloudyMax 34° · Min 21°
Detalhes
- Listing type
- Job Offer
- Schedule Type
- Full-time
- Category
- Atendimento / Call Center
- Status
- Open
- Location
- 1990-203 Braga Or Remote (work From Home), Lisboa
- Start
- 14/06/2026
Salário de Mercado
€464 - €1 250/mês
For this job you may need
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Headset Profissional Sem Fio
Permite comunicação clara e confortável durante chamadas de longa duração, essencial para atendimento ao cliente eficaz.
Cadeira Ergonômica de Escritório
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Ferramenta de Gerenciamento de Tempo
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Protetor de Olhos para Computador
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