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IT Ticketing & Support Administrator

Human Profiler

Oferta Full-time
Tecnologia Lisboa €1 100 - €1 812/mês mercado Publicado há 2 semanas
63
Visualizações
0
Candidaturas
17/03/2026
Há há 2 semanas

Anúncio republicado automaticamente

Este anúncio foi sincronizado a partir da fonte externa Emprego Sapo para facilitar a pesquisa em OnlyJobs. Podes consultar o anúncio original em emprego.sapo.pt.

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Descrição

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With over a decade of experience in talent recruitment, Human Profiler is a consultancy specialized in IT Outsourcing and the selection of qualified profiles.

We track trends, anticipate needs, and align talent with the right challenges through agility, closeness, and a personalized approach.

We are currently looking for a IT Ticketing & Support Administrator to our client team.

Main responsibilities

  • Lead workplace IT and meeting-room collaboration support.
  • Deliver top-tier VIP/executive support with seamless user experience.
  • Coordinate with suppliers and technical teams to resolve issues fast.
  • Prioritize tasks effectively in high-demand, mission-critical situations.
  • Communicate clearly and solve problems proactively.
  • Thrive in dynamic, high-pressure environments.

Requirements

  • 2–5 years in operational IT support with exposure to end users and critical systems.
  • Hands-on experience in advanced support, supplier coordination, and workplace/collaboration solutions.
  • Strong user-focus with dedication to service quality.
  • Experience supporting executives or VIP users.
  • Ability to coordinate with multiple stakeholders and technical teams.
  • Excellent organizational skills and priority management.
  • Outstanding communication and problem-solving abilities.
  • Flexibility and composure in critical operational contexts.

From application to team integration

The first contact is made by phone or videoconference, during a dedicated moment to better understand the candidate’s professional background and motivations.

During the integration phase, close and consistent support is ensured to foster continuous development and smooth adaptation to the new team.

Meteorologia no dia de início

sábado, 4 de abril — Parcialmente nublado · Máx 26° · Mín 16° · Chuva 0% (0mm) · Vento 10 km/h

Previsão para os dias seguintes

  • dom, 5 abr
    Parcialmente nublado
    Máx 26° · Mín 14°
  • seg, 6 abr
    Aguaceiros
    Máx 21° · Mín 15°
  • ter, 7 abr
    Aguaceiros
    Máx 17° · Mín 13°
  • qua, 8 abr
    Parcialmente nublado
    Máx 17° · Mín 12°

Detalhes

Tipo de listagem
Oferta de emprego
Tipo horário
Full-time
Categoria
Tecnologia
Estado
—
Localização
Lisboa
Início
17/03/2026
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Salário de Mercado

€1 100 - €1 812/mês