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Retention Customer Support Assistant - German Speaker (M/F/X)

Randstad Portugal

Oferta Full-time Open
Atendimento / Call Center 1070-274 Portugal (remote), Lisboa €464 - €1 250/mês mercado Posted 1 week ago
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Applications
12/06/2026
Há 1 week ago

Description

Fluent in German and English with experience in sales?

We have the perfect opportunity for you!If you’re a natural problem-solver with a passion for helping people, we have an exciting opening for you.

We are recruiting a Customer Support Assistant for the Retention Line of a top-tier Swiss telecom company.This is more than just a job—it’s a chance to challenge yourself and grow professionally in a prestigious industry.Do you have what it takes?

Bring your talent and apply now!

The primary goal of a retention line is to prevent customer churn (i.e., customers leaving the .

Agents working in this line are trained to identify the reasons why customers want to cancel and to offer solutions to keep them.Addressing Customer Concerns: They handle customer complaints, service issues, and billing problems.Offering Incentives: They may offer discounts, special promotions, or upgraded services to persuade customers to stay.Building Customer Loyalty: They aim to create positive customer experiences and strengthen customer relationships. excellent communication skills in German and English;solution oriented;Experience in SalesExperience in a call center;strong Commitment for a long term project;good PC skills.

Weather on start day

Friday, 19 de June — Partly cloudy · Max 28° · Min 17° · Rain 0% (0mm) · Wind 17 km/h

Previsão para os dias seguintes

  • Sat, 20 Jun
    Partly cloudy
    Max 30° · Min 19°
  • Sun, 21 Jun
    Partly cloudy
    Max 31° · Min 20°
  • Mon, 22 Jun
    Partly cloudy
    Max 29° · Min 21°
  • Tue, 23 Jun
    Partly cloudy
    Max 34° · Min 21°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Atendimento / Call Center
Status
Open
Location
1070-274 Portugal (remote), Lisboa
Start
12/06/2026
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Salário de Mercado

€464 - €1 250/mês