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Retention Customer Support Assistant - German Speaker (M/F/X)

Randstad Portugal

Oferta Full-time Aberto
Atendimento / Call Center 1070-274 Portugal (remote), Lisboa €464 - €1 250/mês mercado Publicado há 1 semana
32
Visualizações
0
Candidaturas
12/06/2026
Há há 1 semana

Descrição

Fluent in German and English with experience in sales?

We have the perfect opportunity for you!If you’re a natural problem-solver with a passion for helping people, we have an exciting opening for you.

We are recruiting a Customer Support Assistant for the Retention Line of a top-tier Swiss telecom company.This is more than just a job—it’s a chance to challenge yourself and grow professionally in a prestigious industry.Do you have what it takes?

Bring your talent and apply now!

The primary goal of a retention line is to prevent customer churn (i.e., customers leaving the .

Agents working in this line are trained to identify the reasons why customers want to cancel and to offer solutions to keep them.Addressing Customer Concerns: They handle customer complaints, service issues, and billing problems.Offering Incentives: They may offer discounts, special promotions, or upgraded services to persuade customers to stay.Building Customer Loyalty: They aim to create positive customer experiences and strengthen customer relationships. excellent communication skills in German and English;solution oriented;Experience in SalesExperience in a call center;strong Commitment for a long term project;good PC skills.

Meteorologia no dia de início

sexta-feira, 19 de junho — Parcialmente nublado · Máx 28° · Mín 17° · Chuva 0% (0mm) · Vento 17 km/h

Previsão para os dias seguintes

  • sáb, 20 jun
    Parcialmente nublado
    Máx 30° · Mín 19°
  • dom, 21 jun
    Parcialmente nublado
    Máx 31° · Mín 20°
  • seg, 22 jun
    Parcialmente nublado
    Máx 29° · Mín 21°
  • ter, 23 jun
    Parcialmente nublado
    Máx 34° · Mín 21°

Detalhes

Tipo de listagem
Oferta de emprego
Tipo horário
Full-time
Categoria
Atendimento / Call Center
Estado
Aberto
Localização
1070-274 Portugal (remote), Lisboa
Início
12/06/2026
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Salário de Mercado

€464 - €1 250/mês